IICRC S500 drying · Marrero, LA Open 24/7
Water damage crew for Orleans Parish

Water Damage Restoration New Orleans, LA

Marrero Water Damage Restoration takes New Orleans calls around the clock, extracts standing water, dries structures to the IICRC S500 standard and keeps photos and readings ready for the insurer.

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Open around the clock Dried to IICRC S500 Readings kept for claims
Dehumidifier and air mover beside a chair in a room opened to the subfloor for New Orleans drying

Rain inside the levees has to be pumped out, and a wet building should not wait on that process.

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While you wait

What to do while the water is still moving

1

Shut off the supply

Close the fixture valve or the main shutoff, and stay out of street floodwater until it recedes.

2

Cut power to wet rooms

Turn off breakers for soaked areas and stay clear of outlets and cords near standing water.

3

Photograph everything

Take wide and close photos of the water, damaged furniture and flooring before anything is moved.

4

Lift what you can

Raise small furniture onto blocks, move rugs and electronics clear, and leave soaked drywall alone.

What gets handled

Water Damage Restoration Services in New Orleans, LA

From a street flooded after a pump overload to a failed water heater in a shotgun house, each kind of New Orleans water loss gets its own plan.

Water Extraction and Removal in New Orleans, LAWater Extraction and RemovalPortable and truck mounted pumps lift standing water off floors and carpet before it soaks into subfloors.New Orleans service details Hurricane and Tropical Storm Water Damage in New Orleans, LAHurricane and Tropical Storm Water DamageWind driven rain from a tropical storm wets attic insulation, ceilings and wall cavities, and each layer is opened and dried.New Orleans service details Flash Flood and Street Flooding Cleanup in New Orleans, LAFlash Flood and Street Flooding CleanupHeavy downpours that overwhelm pumps push water through doors, and wet flooring, drywall and insulation are pulled out.New Orleans service details Roof Leak Water Damage in New Orleans, LARoof Leak Water DamageWater that gets under shingles or flashing soaks insulation and ceilings, which are opened, dried and checked.New Orleans service details AC Condensate Overflow Cleanup in New Orleans, LAAC Condensate Overflow CleanupA clogged condensate drain sends water over the pan and into ceilings and closets during long hot months.New Orleans service details Burst Pipe Water Damage in New Orleans, LABurst Pipe Water DamageRare cold snaps catch plumbing unprepared, and a split pipe can soak walls and floors before anyone notices.New Orleans service details Slab Leak Water Damage in New Orleans, LASlab Leak Water DamageSoft ground that slowly subsides can stress buried plumbing, so a leak under the floor is traced before flooring is lifted.New Orleans service details Sewage Backup Cleanup in New Orleans, LASewage Backup CleanupBacked up drains bring contaminated water indoors, so affected materials are contained, removed and sanitized.New Orleans service details Water Heater Leak Cleanup in New Orleans, LAWater Heater Leak CleanupA failed tank can flood a closet, garage or attic while a plumber repairs it and the water is extracted.New Orleans service details Appliance and Supply Hose Leaks in New Orleans, LAAppliance and Supply Hose LeaksWasher, dishwasher and refrigerator hose leaks spread under floors and into shared walls, especially in rented homes.New Orleans service details Structural Drying and Dehumidification in New Orleans, LAStructural Drying and DehumidificationDamp framing and drywall dry slowly in humid Gulf Coast air, so dehumidifiers and air movers run until readings reach normal.New Orleans service details Commercial Water Damage in New Orleans, LACommercial Water DamageStorefronts, offices and warehouses get phased drying, moisture maps and daily logs so a business can plan its reopening.New Orleans service details
Why New Orleans property owners call

A water damage crew built for New Orleans conditions

Low ground, pumps that fall behind in heavy rain and long humid summers shape every New Orleans dry out, and the crew plans equipment around those conditions.

Dehumidifier and air mover on the bare floor of an emptied room in New Orleans

Rapid local response

Crews work around the clock for New Orleans calls and head out with pumps, extractors and drying equipment loaded for the job.

IICRC S500 drying standard

Drying follows the written IICRC S500 method, with moisture mapping at the start and logged readings each day until materials reach dry targets.

Claim-ready documentation

Photos, moisture readings and equipment logs are collected as work proceeds, giving an adjuster a clear record of what was wet and removed.

Local water know-how

Knowledge of below sea level terrain, pump limits and Gulf humidity helps the crew judge how long wet structures will take to dry.

How the dry out works

Water damage dried to the IICRC S500 standard

Every job starts with a moisture map, then extraction, removal of materials that cannot dry, and a setup of air movers and dehumidifiers sized to the space. Readings are logged each day, and equipment comes out only after the structure reaches its dry goal, which protects the building from a second round of problems.

Moisture map first
Extraction before drying
Readings logged daily
Equipment removed after dry goal
Clean, gray and black water

All water damage categories covered in New Orleans, LA

Category 1

Clean water

Supply breaks, tank failures and roof rain start as clean water, which dries well when removed early and degrades in warm rooms.

Burst pipe water damage
Category 2

Gray water

Washer discharge, dishwasher leaks and a tub overflow carry soap and light contamination, so soaked carpet and pad are usually removed rather than saved.

Appliance and supply hose leaks
Category 3

Black water

Sewer backups and street floodwater that enters a home carry bacteria, so porous materials are removed and the area is sanitized.

Sewage backup cleanup
Typical cost ranges

What does water damage restoration cost in New Orleans, LA?

Size, water type and drying time decide where a job lands. A contained clean water loss runs $1,300 to $6,500, and a contaminated house can reach $15,000 to $35,000+.

One area caught early

$1,300 to $6,500
  • Pumps remove all standing water
  • Baseboards pulled for airflow
  • Moisture readings until dry

Several rooms and wet walls

$6,500 to $15,000
  • Flooring lifted
  • Drywall cut above the wet mark
  • Containment walls where needed

Whole floor or sewage

$15,000 to $35,000+
  • Category 3 removal
  • Heavy drying capacity set
  • Longer monitoring period

These ranges are typical, not quotes. A cost calculator gives a rough estimate, and a moisture map on site sets the real scope of work.

Insurance paperwork

Documentation for your insurance claim

Adjusters want proof of when the loss began, what was damaged and what the dry out involved, and a clean record helps the claim move.

  • Dated photos of the water and damaged belongings before removal
  • Moisture readings recorded at the start and each visit
  • Removed materials listed by room
  • Notes on the cause and when it was found
  • Equipment logs showing run times

Filing and following up

Photograph the damage before any cleanup begins, keep damaged items until the adjuster has seen them, and note the date the water was found and who was called first.

Coverage for water, sewage and storm losses differs by policy, and your own insurer is the one to confirm what is paid.

Areas served

Water damage crews serving New Orleans neighborhoods and corridors

New Orleans, LA

ZIP codes

70115701187011970122

One call reaches New Orleans water damage pros, 24/7

A single call starts dispatch for Uptown, the French Quarter, Gentilly, Lakeview, Algiers and New Orleans East, with crews carrying pumps and drying equipment for the job.

The call desk explains the next steps, records the loss details and sends a crew to the property.

New Orleans, LA · [email protected]

(888) 417-5665Request a New Orleans water crew

See every New Orleans water damage service

Streets and corridors covered

French QuarterBourbon StreetSt. Charles AvenueMagazine StreetCanal StreetBanks StreetBayou St. JohnCity ParkLouisiana SuperdomeFederal City
Local risk profile

What drives water damage in New Orleans

The city drains by pump because much of it sits at or below sea level, and Lake Pontchartrain and the Mississippi River frame it, so heavy rain and storm surge can both put water indoors.

Pumps that fall behind

Rain inside the levees must be pumped out, and capacity is often described as 1 inch in the first hour.

Canal breach history

Katrina flooding followed breaches at the 17th Street Canal, the Industrial Canal and the London Avenue Canal.

Hurricane power loss

Hurricane Ida cut all eight power feeds into the city, and Entergy supplied backup generation to the Sewerage and Water Board.

Rare cold snaps

Fewer than 8 nights a year bring hard frost, so plumbing is often unprepared, as in January 2018, January 2024 and January 2025.

Heat and humidity

With a median of over 80 days a year at 90 degrees or higher, air conditioners run hard and condensate drains can overflow into ceilings.

July 11, 2026

More than 3.5 inches fell during one hour of rain, flooding Uptown, Hollygrove and Carrollton, and pump problems at two stations made it worse.

Questions

New Orleans water damage questions

Need a crew right now?

Describe what happened, and the call desk walks through safe next steps and sends a crew with pumps and drying equipment.

(888) 417-5665 Call the crew now
How quickly should standing water come out?

As quickly as possible, because the city sits low and pumps clear rain slowly, so water inside a building tends to linger. Extraction first, then drying, limits what soaks into subfloors and walls.

Can storm rain through the roof be dried out?

Yes. Wet insulation and ceiling sections are removed where needed, moisture is mapped, and drying equipment runs until readings return to normal, whether the rain came from a hurricane or an ordinary summer storm.

Who is responsible for the sewer cleanout on my property?

An S&WB spokesperson said in 2021 that the owner must fix the sewer cleanout on private property. The Sewerage and Water Board says it is not responsible for private plumbing repairs.

How much does water damage restoration cost here?

Typical ranges run $1,300 to $6,500 for a contained clean water loss, $6,500 to $15,000 for several rooms, and $15,000 to $35,000+ for a whole floor or sewage. A moisture map on site sets the real scope and price.

What should I do about a burst pipe after a cold snap?

Shut off the main supply first, then call for extraction and drying. Pipes split when plumbing thaws, as after the January 2018 and January 2025 cold snaps, and hidden wet walls need opening.

Is sewage backup an emergency?

Yes. Sewage carries bacteria, so people and pets should stay out while sewage backup cleanup removes porous materials, contains the area and sanitizes surfaces.

Why do air conditioners cause ceiling leaks?

A clogged condensate drain or a full pan lets water spill into the ceiling below or a closet. With over 80 days a year at 90 degrees or higher, units run long and drains can clog.

Who should call about a leaking washer or dishwasher?

Either the owner or the tenant can start the call. Because about half of New Orleans homes are rented, the damage record is written so the property owner and the tenant can both use it.

Do commercial buildings get different drying plans?

Yes. Storefronts, offices and warehouses usually need phased drying, unit by unit moisture maps and work scheduled around business hours, with logs a landlord or insurer can read.

How is the drying finished?

Technicians record moisture readings each day and remove equipment only once framing, drywall and flooring match dry goals set under the IICRC S500 standard, then the final readings are shared.

Water moving now? Dispatch is up

Water in a New Orleans building will not dry by itself

Call and the crew talks through safe steps, then brings pumps and drying equipment.

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